Refunds & Returns Policy
Refunds & Returns Policy
Last updated: February 2026
Returns
We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return.
To be eligible for a return:
- The item must be unused, unworn, and in its original packaging
- You must provide proof of purchase (order number)
To start a return, contact us a support@anteval.com
Returns sent without prior approval will not be accepted.
Non-returnable items
We do not accept returns for:
- Used or damaged items
- Items marked as Final Sale
- Gift cards
- Items returned after 14 days
Damaged or defective items
Please inspect your order upon delivery.
If the item is defective, damaged, or you received the wrong item, contact us within 48 hours of delivery with clear photos or videos of the issue.
If approved, we will replace the item or issue a refund.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds are processed to the original payment method
- Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer
Shipping costs
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable
Chargebacks & disputes
Customers are required to contact support@anteval.com before filing a chargeback or payment dispute.
Unauthorized chargebacks may result in account restrictions.
Contact
For any questions regarding returns or refunds, contact us at:
📧 support@anteval.com